Refund for Complete Withdrawal
A student who officially or is administratively withdrawn from all classes before the first day of class will be refunded the total amount paid for tuition and other institutional charges. A student, who COMPLETELY withdraws on or after the first day of class, will receive a prorated refund based on a refund schedule. All refunds other than 100% withdrawal, are subject to a 5% administrative fee, not to exceed $100. Withdrawal refunds are processed at midterm.
Refunds Schedule - Click here for withdrawal and refund dates and deadlines for the current semester.
Withdrawing from the last class is considered a complete withdrawal from the college. Students cannot withdraw from the last class through their MySUSCC portal. Students wishing to withdraw from all classes should submit a complete withdrawal form or email the Admissions Office at admissions@suscc.edu, from their student email account.
Refund for Reduction in Credit Hours (Dropping a class)
If a course is dropped during the designated drop/add period, a full refund of tuition and related fees will be issued for that course. After the end of the official drop/add period, students who drop a class without withdrawing from the college, will receive no refund.
Disbursement of Student Refunds
When a student account is overpaid, a refund will be issued by the Business Office via check, direct deposit (eRefund), or credit/debit card. Refunds for credit card payments will be issued to the original card used for the transaction. Any amount exceeding the card payment will be refunded as a check or direct deposit if set up by student.
To ensure proper delivery of refund checks, please verify that your mailing address is correct. You may update your address at the records office on any campus or online through the mySUSCC portal.
If you fail to receive your student check, a replacement check may be requested for issuance 21 days after the original check was mailed. The College will contact you through your student email address and the telephone number we have on file if a check is returned to the College. All student checks are mailed from the Wadley Campus Business office. Only students living in the residence hall may pick up their checks.
Financial Aid Refunds are processed within 14 days of the date financial aid is posted to the student account.
Please ensure refund checks received are promptly cashed or deposited. Checks are only valid for 180 days. Uncashed refunds of financial aid will be returned to the US Department of Education. Other uncashed refunds are submitted to the State of Alabama Treasurer’s Office as unclaimed property.
To Set up eREFUND, please follow the instructions below:
Login to MySUSCC
Select a Student Self-Service tile
Click on Open Student Dashboard Under Student Account click on Make Payments, Deposits & Payment Plans then:
- Select Refunds tab on the top gray ribbon
- Enroll in Two step verification
- Select how you want to receive a verification code (prefer student email address because text messages could get delayed for several hours)
- After receiving a verification code, you should be able to enter your bank account information (routing number, your account number and select type of account-checking or saving) for a direct deposit. Remember: Name on account must exactly match the name on the bank account. Debit card number is not the account number.
Once the eRefund is processed, it takes 2-3 business days to show in your account.