Canvas

Updated Canvas Information

If your courses are not showing up for the Summer 2024 semester in your Canvas dashboard you are using the link from last semester. Make sure to use the link from this page labeled New Canvas Site Link.
New Canvas Site Link

Use the links below for instructions for:


Beginning Summer 2024 Semester, Southern Union will be using a new Canvas site requiring students to use thier new alabama.edu account to login. Returning students should receive an email to their personal email address listed in the mySUSCC student web portal from donotreply@rapididentity.com. This email contains important information on setting up their new alabama.edu account. New students will be sent login information for their alabama.edu account to the personal email address listed on the Southern Union admissions application.


Important Canvas Course Information
The new Canvas system will update student courses to the Canvas dashboard (once courses are added to the student's schedule) every evening. Depending on when a student registers, it can take up to 24 hours for courses to show up in Canvas. For example, if a student's registers on May 20th at 7:00 PM it could be sometime around 6:00 PM on the following day (May 21st) before the course is available.


New Canvas login format:

Username: Anumber@alabama.edu (Example, A012345678@alabama.edu
Password: Password set up during the claiming of your new account

You can also reset your password by using the "Forgot Password" option on the login screen.

New Canvas Site Link


Troubleshooting your Account:

If you have claimed your account and still cannot login to the new Canvas site you can use the "Forgot Your Password" option.  A password reset code will be sent to the personal email address you have listed in the mySUSCC student portal.

If you are still having login issues after trying to the "Forgot Your Password" option, email support@suscc.edu. Make sure to include your A number and the personal email address you are currently using.

If you can login but are having issues with the Canvas dashboard or products used with Canvas like Pearson's MyLab please let your Instructor know. 


Respondus Lockdown Browser Setup for New Canvas Site

For those of you using Respondus Lockdown Browser for the summer, there is a new download link: 
https://download.respondus.com/lockdown/download.php?id=638734078. The page has Wallace Community College listed, but this is the correct download for SUSCC for now. Watch the video on using the Lockdown Browser. Note that there is a different link in the middle section for installing the browser for a MAC computer.

Steps to Install Respondus

  1. Using the provided link, go through the process of downloading the browser to your computer. If another version of Lockdown is already installed on your computer, you must choose Second Institution or Uninstall the old instance.


     
  2. Continue to install and click Finish.
     
  3. Go to your desktop and open the Lockdown Browser icon.

     
  4. You will be prompted to select "ACCS Blackboard" or "ACCS Instructure Canvas" from the dropdown menu. 
  5. Choose ACCS Instructure Canvas.

  6. Log in to your account using your newly claimed email address, A########@alabama.edu, and the password you set up when you completed the claim process.
     

  7. You will then be logged into your Canvas account through the Lockdown Browser and can navigate to the course and quiz you plan to complete.


Canvas App

In order to use the Canvas App for the summer semester, students will need to add ACCS as another school in the Canvas App. This will allow students to select the ACCS account to view summer courses.


You can still access the old Canvas site to view previous courses taken by using your current login credentials (mail.suscc.edu) using the link below:

https://suscc.instructure.com/login/canvas