New Canvas Information
We are currently experiencing issues with Respondus Lockdown Browser. Once the issue is resolved we will post the information on this page.
Beginning Summer 2024 Semester, Southern Union will be using a new Canvas site requiring students to use thier new alabama.edu account to login. Returning students should receive an email to their personal email address listed in the mySUSCC student web portal from donotreply@rapididentity.com. This email contains important information on setting up their new alabama.edu account. New students will be sent login information for their alabama.edu account to the personal email address listed on the Southern Union admissions application.
Important Canvas Course Information
The new Canvas system will update student courses to the Canvas dashboard (once courses are added to the student's schedule) every evening. Depending on when a student registers, it can take up to 24 hours for courses to show up in Canvas. For example, if a student's registers on May 20th at 7:00 PM it could be sometime around 6:00 PM on the following day (May 21st) before the course is available.
New Canvas login format:
Username: Anumber@alabama.edu (Example, A012345678@alabama.edu
Password: Password set up during the claiming of your new account
You can also reset your password by using the "Forgot Password" option on the login screen.
Troubleshooting your Account
If you have claimed your account and still cannot login to the new Canvas site you can use the "Forgot Your Password" option. A password reset code will be sent to the personal email address you have listed in the mySUSCC student portal.
If you are still having login issues after trying to the "Forgot Your Password" option, email support@suscc.edu. Make sure to include your A number and the personal email address you are currently using.
If you can login but are having issues with the Canvas dashboard or products used with Canvas like Pearson's MyLab please let your Instructor know.
You can still access the old Canvas site to view previous courses taken by using your current login credentials (mail.suscc.edu) using the link below: