Financial Aid Overview

We are balancing slowing the spread of COVID-19 while keeping financial aid resources available to all. As a result, our office is temporarily closed for the health and safety of our students and our staff. We will be happy to assist you through email, phone, or video conference call.  If your needs can’t be met through these channels, please contact us at financialaid@suscc.edu to schedule an appointment. Upon clearance for entrance into the building, only the student will be allowed inside the office at the appointed time. Strict social distance guidelines will be enforced.

 If you need to drop off documents, you may leave them in our secure drop box located near the entrance to our office. As always, you can stay updated on the status of your financial aid through your MYSUSCC student portal.

Thank you,

Financial Aid Office Staff 

If you would like to schedule an online appointment with someone from Financial Aid, please click on the link below:
Schedule Online Financial Aid Appointment

To schedule an online appointment you will need access to a computer or tablet with internet access, webcam, and microphone. Appointment details will be sent to the email address provided when you schedule your appointment. 

Below are the steps to use the new mySUSCC web portal.

1. New mySUSCC Web Portal (Banner)
   Click here to login to the new mySUSCC web portal
2. The user name will be your NEW student ID (A ########). You must memorize your new student number and have it available when you visit any office on campus. 
3. The PIN will be your six-digit date of birth; you will be prompted immediately to change your PIN (ex: MMDDYY) and to create a security question.
4. SELECT Financial Aid tab or link: next
5. SELECT and SUBMIT the award year
6. SELECT the Student Requirements link
7. You may submit your required documents by one of the following ways

                 a.Hand Deliver to: SUSCC – Financial Aid Office
                     301 Lake Condy Rd.
                     Opelika, AL 36801

                     OR
                    SUSCC – Financial Aid Office
                    750 Roberts Street
                    Wadley, AL 36276

                 **Check suscc.edu for COVID-19 updates for campus closure**

                b. Mailed to:  SUSCC – Financial Aid Office
                     301 Lake Condy Rd.
                     Opelika, AL 36801

                  OR

                  SUSCC – Financial Aid Office
                  P. O. Box 1000
                  Wadley, AL 36276

                 c. Emailed from your secured student email to: financialaid@suscc.edu
                     (Please include your name and student number for matching purposes)

Apply now for Federal Financial Aid Assistance

Here at SUSCC- Financial Aid Office, student success and privacy is our top priority. Please be sure to have your student ID number on hand when calling or emailing about your financial aid status. Your student i.d. number can be found on your acceptance letter. The Financial Aid Office may be reached at financialaid@suscc.edu.

Students will be contacted through their student email account concerning documents needed to determine financial aid eligibility. 

To learn more about accessing your student email, click here

Important Financial Dates for Fall 2020

If registering only for mini term courses, federal aid cannot be accessed until 10 days prior to the first day of the mini term. 

For Information on Mini Terms click here

The Pell Recalculation Dates (PRD) are established for each term of the academic year. The day after the published drop/add date is considered the PRD for the term. At that point, your award is based on how many credit hours you are currently enrolled in. If enrolled in multiple terms, the latest PRD is taken into account.

The Financial Aid Office offers information and services to assist in financing the cost of your education. Financial Aid Advisors are available to meet with you concerning your options. Financial assistance available through our office includes federal aid - grants, loans and work-study; as well as scholarship opportunities.  Southern Union State Community College does not participate in consortium agreements with other institutions; therefore, transient students would not qualify for federal student aid. "

A student must be accepted for admission to Southern Union before financial awards can be determined. The student’s financial aid file must be complete prior to early registration in order to insure no delays in receiving financial assistance for which the student is eligible.

Applicants for financial assistance must complete and submit the following:

• A current application for admission to SUSCC
• High School, GED and all previous college transcripts
• Apply for the Free Application for Student Financial Aid (FAFSA). Students applying for Federal aid (PELL/ FSEOG/ Work Study) and/or state aid (ASAP) must renew their FAFSA each year.

You may contact us at financialaid@suscc.edu or stop by our offices anytime. 

Please be sure your Student ID Number is on hand to provide to staff members for assistance.

Office hours are Fall and Spring semesters are 7:15 a.m. – 4:30 p.m. Monday – Thursday and 7:15 a.m. – 12:15 p.m. on Friday.
Office hours for Summer semester are 7:00 a.m. - 5:30 p.m. Monday - Thursday and closed on Friday.

For information on 2016 - 2017 Heartland ECSI click here

For information on 2017 - 2018 Heartland ECSI click here

To check your Heartland ECSI account, click here. (include the following link)
https://heartland.ecsi.net/index.main.html#/access/signIn

Financial Aid Policies and Procedures Manual